First of all, if you have a Pending status for your withdrawal you do not have to worry and text to anyone our team does not need a request to check and process your withdrawal and your message cannot speed up this process.
The main thing you need to know that your withdrawal will be processed and if we have an additional question we will contact you ourselves.
As any financial project, DuckDice has a security system. Therefore some withdrawals can be stopped for the manual review. The reason why your withdrawal requires manual approval is most likely one of these:
You have multiple accounts - DuckDice highly insist on keeping only one account;
Excessive faucet usage - DuckDice discourage "faucet farming", the whole idea of a service is providing a thrill of the betting game and not earning from the faucet.
Suspicious activity - we want to keep your account safe from 3rd parties, therefore, we track your activity patterns and if something out of ordinary will happen we will halt your withdrawal and contact you ASAP.
But you do not have to worry we are working hard to process all manual reviews fast.